A small note about the friendly and helpful Irish civil servants

I've only had a couple of meetings with Irish civil servants, but I like to give due recognition when it is deserved. These people are really helpful and friendly, and make every effort to assist you, even if you don't know the exact procedures. I don't know if it is a part of the national character, but they are always smiling and patient.
Thanks, and keep the good work!
PS: I am not the only one who thinks like this